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Terms and Conditions

Welcome to schugwinery.com, the online home for Schug Winery, LLC (dba. Schug Winery). The terms “Schug Winery, LLC“, “Schug Winery”, “Schug Carneros Estate”, “us”, or “we” refer to the owner of this website. The terms “you”, “your” or “customer” refer to the user or viewer of this website. 

General Terms and Conditions

Your use of the Schug Winery site is expressly subject to the following Terms of Service and Conditions of Sale (“Terms and Conditions”). If you do not agree with any of these Terms and Conditions, do not access or otherwise use this website or any information or materials contained on this site. Your use of the Schug Winery site shall be deemed to be your agreement to abide by each of the Terms and Conditions set forth herein and certify that you are an adult over the age of 21 who can legally view alcohol related content. These Terms and Conditions may be updated by Schug Winery at any time and from time to time with or without notice to you. Your continued use of the Schug Winery site following any such change shall be deemed to indicate your acceptance of any modifications to these Terms and Conditions.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You agree that Schug Winery and its licensors may make improvements and/or changes in the website content and services or events described in this website, if any, at any time without notice and without liability to you of any kind. You are responsible for compliance with applicable local laws, keeping in mind that access to the Schug Winery website may not be legal by certain persons or in certain countries. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of Schug Winery to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Schug Winery in writing. The Terms and Conditions, along with the Schug Winery Privacy Policy, comprises the entire agreement between you and Schug Winery and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein. These Terms and Conditions are personal to you and you may not transfer, assign, or delegate these Terms and Conditions to anyone without the express written permission of Schug Winery. Any attempt by you to assign, transfer, or delegate these Terms and Conditions without the express written permission of Schug Winery shall be null and void. These Terms and Conditions will inure to the benefit of Schug Winery’s successors, assigns, and licensors. The paragraph headings in these Terms and Conditions, shown in boldface type, are included to help make the agreement easier to read and have no binding effect. 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States. California law and controlling United States federal laws, without regard to the choice or conflicts of law provisions of any jurisdiction, will govern any action related to these Terms and Conditions. You agree to submit to the jurisdiction of the courts located in Sonoma County, in the State of California, for the resolution of all disputes arising from or related to these Terms and Conditions and/or your use of the website. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

The Sale of Alcoholic Beverages

Schug Winery does not sell alcohol to persons under the age of 21 and makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site, you affirm and acknowledge that you are over the age of 21, that the person placing the order and receiving a shipment of alcoholic beverages from Schug Winery is over the age of 21 and that receipt of shipments containing alcoholic beverages requires the signature of a person 21 years of age or older who is not intoxicated. You also agree that any alcohol purchased from Schug Winery is intended for personal consumption and not for resale. If you do not agree with these conditions of use, please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21, Schug Winery will prosecute you fully to the extent allowable by law. As required by the Communications Decency Act of 1996, Schug Winery hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to content that may be harmful to minors. 

Credit Card Charges

Online orders are taken by credit card only. We accept Visa, MasterCard, Discover/Novus, and American Express credit cards.  The billing address for any such credit card needs to be provided at the time of your order and must be the address on your credit card statement. All information collected to facilitate a credit card purchase is subject to the terms of our Privacy Policy.

Errors and Omissions

Occasionally, our listed prices, bottle sizes, or quantities may be incorrect. We make every effort to make sure that our product database is accurate, however, in the event any such mistakes occur, Schug Winery shall be held harmless for any such errors. In all cases, the customer will be contacted before any charges are made to the credit card so that the customer can make a decision to proceed or not proceed with the order (if possible). 

Sales and Shipping

While Schug Winery takes steps to ensure that your wines are shipped timely, properly, and in a manner that would provide adequate protection, the ultimate responsibility for shipping remains with the customer and the carrier. Rates, transit times, and shipping methods available are subject to change at any time without prior notice.

  • By law, wine must be shipped to adults aged 21 years or older and cannot be shipped to P.O. boxes or left on premises without a signature.
  • We recommend shipping to a commercial address, or an address where an adult is always present, to ensure delivery on the first attempt.

Please allow 24 business hours advanced notice for shipping or pick up requests. If your request needs immediate attention, please call the winery (707) 939-9363 to make necessary arrangements and we will do our best to meet your needs.

Shipping in Extreme Weather

We want your shipping experience to be as low stress as possible, but we care about your wines too. For that reason, your shipments may not be released in extreme weather unless you specifically provide us with permission to do so.

Most customers choose to ship “weather permitting”, meaning wine shipments are not released until temperatures are between 20°F and 80°F at our winery, on your ship date, and at your shipping destination on your estimated delivery date.

If you would like to ship your wine as quickly as possible no matter the weather, you may request that we “ship regardless of the weather” when placing your wine order online. This means you understand that the risks of shipping wine in hot or cold weather include: fresh seepage, elevated or depressed corks, and more. If you choose to ship “regardless of weather”, we will honor no claims made on the condition of the wines upon delivery.

Depending on your location, expedited and temperature-controlled shipping methods may be available. Ice-pack shipper boxes are available upon request in 6-pack and 12-pack sizes for 750ml or smaller sized bottles upon request. Large format, extra wide, and oddly shaped bottles may not be eligible. Rates vary so please contact us to directly to discuss your options. 

Sales Tax

All wine is sold in the state of California and the title passes to the buyer in California. All purchases shipped to California addresses will be subject to a 7.25% sales tax except for carry out purchases or those shipped to addresses in Sonoma County where an 8.5% sales tax applies. 

Disclaimer of Warranties

ALTHOUGH Schug Winery ENDEAVORS TO PROVIDE CURRENT, ACCURATE AND RELIABLE INFORMATION ON THE Schug Winery SITE, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE EVENTS OR THE ACCURACY, RELIABILITY OR ANY USE OF INFORMATION ON THE Schug Winery SITE. Schug Winery DOES NOT WARRANT THAT YOUR USE OF THE Schug Winery SITE, OR THE OPERATION OR FUNCTION OF THE Schug Winery SITE, ANY COMPONENT THEREOF, OR ANY PRODUCTS, SOFTWARE OR SERVICES OFFERED IN CONNECTION THEREWITH, WILL BE UNINTERRUPTED OR ERROR FREE; OR THAT DEFECTS THEREWITH WILL BE CORRECTED; OR THAT THIS SITE OR ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. YOUR USE OF THE Schug Winery SITE IS AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIR OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE WEBSITE. Schug Winery AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE Schug Winery SITE. THE Schug Winery SITE CONTENT PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, OR FITNESS FOR ANY PARTICULAR PURPOSE. 

Limitation of Liability

IN NO EVENT SHALL Schug Winery AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE Schug Winery SITE, THE USE OR PERFORMANCE OF THE Schug Winery SITE, THE DELAY OR INABILITY TO USE THE Schug Winery SITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY EVENTS, INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Schug Winery SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Schug Winery SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Schug Winery OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Schug Winery SITE, OR WITH ANY OF THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Schug Winery SITE.

Our Guarantee

Schug Winery strives to provide its customers with the highest quality products and service. Your satisfaction is our first priority. If, for any reason, you are dissatisfied with your order, please contact us within 7 days of the date of your order for customer care assistance. For fastest results, contact us by e-mailing Schug Winery. All wine sold by us is maintained at optimum conditions. We consider wine to be out of our control once it has been handed over to the shipper and we cannot be responsible for improper storage after it has been delivered. Therefore, once your wine order has been picked up by the common carrier for delivery, the wine becomes your responsibility. Schug Winery is not responsible for, and will not replace wine that is damaged by, extreme weather conditions during shipment. We also cannot accept returns for the following: wines that do not coincide with personal tastes, wines that have been adversely affected by customer’s storage, and wines that have been otherwise damaged as a result of any other adverse condition occurring while the wines were in the customer’s care. 

By using this website, you agree to be bound by the Terms and Conditions above. If you have any questions about these Terms and Conditions, please contact us at Schug Winery. 

 

Last Updated: April 3, 2022
Originally Posted: April 3, 2022

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